Terms & Conditions
Welcome to Dr Clean and Wash LLC!
By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with these terms, we kindly ask that you refrain from using our website or services.
Use of Our Website
Dr Clean and Wash LLC provides commercial and janitorial cleaning services for businesses and facilities. You may use our website only for lawful purposes and in accordance with these Terms.
You agree not to use the website to:
Violate any applicable laws or regulations
Engage in fraudulent, harmful, or misleading activities
Interfere with the operation, security, or functionality of our website
We reserve the right to restrict or terminate access to any user who violates these Terms.
SMS Terms of Service
By opting in to receive SMS communications from Dr Clean and Wash LLC, you agree to receive text messages related to your service requests, appointments, and customer care, as well as promotional messages if you have provided consent.
Message frequency may vary. Message and data rates may apply.
You can opt out of receiving SMS messages at any time by replying STOP. After opting out, you will no longer receive SMS messages from us.
For assistance, reply HELP or contact us through our website.
Your consent to receive SMS messages is not a condition of purchase.
Bookings and Service Requests
When you request a quote or book a service through our website or contact channels, you agree to provide accurate and complete information.
You are responsible for ensuring that:
Access to the premises is available at the scheduled time
Any special instructions or conditions are clearly communicated
The environment is safe for our cleaning staff
We reserve the right to reschedule or refuse service if conditions are unsafe or information provided is inaccurate.
Intellectual Property
All content on this website, including text, images, logos, videos, and design elements, is the property of Dr Clean and Wash LLC
and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, modify, or use any content without prior written permission.
Services
We strive to provide accurate information about our cleaning services, including descriptions and scope of work. However, we do not guarantee that all information is complete or error-free.
We reserve the right to:
Modify or update service offerings
Adjust pricing or service scope
Correct any errors or inaccuracies
All services are provided based on the agreed scope at the time of booking.
Payments & Charges
By booking our services, you agree to pay all applicable charges as discussed or quoted.
Payment terms and methods will be communicated at the time of booking or agreement
Additional services outside the agreed scope may result in extra charges
Failure to complete payment may result in service delay, suspension, or cancellation
Third-Party Links
Our website may contain links to third-party websites for your convenience. Dr Clean and Wash LLC is not responsible for the content, policies, or practices of these external sites.
We recommend reviewing their terms and privacy policies before use.
Disclaimer of Warranties
Our website and services are provided “as is” without warranties of any kind. While we aim to deliver high-quality cleaning services, we do not guarantee:
Uninterrupted or error-free website operation
Complete accuracy of all content
Specific results beyond the agreed service scope
Limitation of Liability
Dr Clean and Wash LL shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
This includes, but is not limited to:
Service delays
Property conditions outside our control
Pre-existing damages
Governing Law
Carriers are not liable for delayed or undelivered messages
These Terms & Conditions are governed by the applicable laws of the jurisdiction in which Dr Clean and Wash LLC operates. Any disputes arising from these terms will be resolved in the appropriate legal courts.
Changes to Terms
Dr Clean and Wash LLC may update these Terms & Conditions at any time. Any changes will be posted on this page with a revised date. Your continued use of the website or services constitutes acceptance of the updated Terms.
Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
Professional Deep Cleaning
Fresh, creative solutions.
Expert Cleaning Staff
Honesty and transparency.
Flexible Scheduling
Top-notch services.
Dr Clean and Wash LLC serves all of Cleveland, Ohio, and surrounding cities, delivering professional and reliable cleaning solutions wherever you need us.
Contact Details
Cleveland, Ohio
Monday-Friday 8am-5pm
with emergency after hours available